Response & Delivery

• We promise to get quotes completed and returned to you in 24 hours for all products we regularly stock.*
• Our in-stock guarantee includes over 300 products and we promise to have these items shipped within 48 hours.
• A new centralized workflow enables our wire rope fabricators to work together across Alberta to make sure your product is completed as fast as possible.

Tools & Resources

• We’ve launched an online certification database for lifting products that can be accessed anytime and anywhere with an internet connection.
• Sign-up for our sling-tracker to get updates on the status of manufactured orders and you will know the minute an item is completed so you can request partial shipping if you want it.
• Because some parts are used together if you need one you probably need the other.  Titan’s new dig, lift and haul kits make ordering easier and ensure you’re never missing a critical component.

Superior Service & Expertise

• The Titan Way is all about customer service so we’ve introduced new service standards to ensure you always get the assistance you need when ordering from Titan.
• Trouble shooting is a part of your job and we want to make it easier.  When you need help sourcing the right product for your needs we connect with vendors to provide you answers.  
• Our wire rope and inspections team are qualified through a competency program to ensure the best splicers and inspectors in the business are making your slings and inspecting your rigging. 

To find out more about how The Titan Way can benefit you, contact one of our locations or fill out our online RFQ form.